Frequently Asked Questions

What is the guest policy?


Members are allowed to bring guests to the pool, using our guest passes. Each membership includes 5 free guest passes. Additional guest passes can be purchased for $5 each, or $20 for a sheet of 10 passes. Each guest pass is valid for a single guest on a single day in the pool season indicated on the guest pass. Members must sign in their guests when they enter the pool, and guests must follow the same rules as our members. You are allowed to bring any one guest a maximum of 5 times in a season; there is no limit to the number of different guests our members can bring.




What are the Pool Rules?


The pool rules are available here.




Do you offer a punch card?


No, we don’t. We rely on the membership fees of our annual members and stockholders to support the costs of the pool. Chemicals, paint, lifeguards, utilities, insurance, and pool equipment are just some of the costs of running a pool. We need these things on a daily basis, not just on the days that people want to swim. The logistics of maintaining a punch card paired with the loss of revenue makes it prohibitive for us to offer this at this time.




How do I apply for a job as a lifeguard?


If you are interested in working for the pool, please contact our Pool Manager Lexi Willison directly at elexa.willison@gmail.com. Must be a certified lifeguard and at least 15 years old. We are currently at guard capacity for the 2020 season and are no longer hiring.




Where is the concussion form?


The concussion form can be downloaded here or obtained from the staff at the pool. A signed concussion form is required for all Swim Team and Swim Lesson participants.




Who is a pool stockholder and what are the benefits of being a stockholder?


There are 60 homes close to the pool whose original owners opted in as stockholders when the pool and subdivision were built in 1961. The owners of these homes are the pool stockholders. For a map showing the stockholder homes, click here. Stockholders pay a lower membership rate as outlined in our bylaws. Stockholders may have an “active” or “inactive” membership. An inactive stockholder is allowed three visits to the pool in a season. Active stockholders have unlimited visits and are able to hold a board position and vote. Stockholders are invited to the annual stockholder meeting. Stockholders who wish to have an active membership should use the membership registration form. Dues for inactive stockholder memberships can be paid here.




How do families benefit from a pool membership?


Most of our members are neighbors who live near the pool. They value having this entertainment for the kids while paying a fraction of the cost (not to mention liability) of having a pool in their own yard. Our member families’ access to swimming lessons create confident swimmers and lifelong skills that open the door to fun, sports and safety around water. Members also enjoy connecting with neighbors and having a fun place to hang out with their kids in the summer.




What types of memberships do you offer?


We offer only family memberships, which include one or two adults and any children residing in the same household. If you have any questions, please contact MembershipHeatherDownsPool@gmail.com.




Can anyone become a member?


Yes! (Subject to open membership spots.)




How do I become a pool member?


Registration for the pool season typically opens around March 1st and is done through this website. We guarantee membership spots to returning members and stockholders as long as registration is received no later than April 30. Remaining membership spots are awarded on a first-come, first-served basis, so for best chances of being able to join, a new member should register as early as possible during the registration period. (Note: A new member who registers between March 1st and April 30th is not technically guaranteed a spot until we can assess the number of returning members that register by May 1st. In the event that someone registers but is not able to receive a spot, the membership fee is refunded in full. Historically however, anyone who registers before May 1st has typically been able to get a spot.) After May 1st, all memberships are on a first-come, first-served basis. Once capacity is reached, registration is closed for the season.




Do you allow nannies / babysitters to accompany my children to the pool?


Yes, we do allow named non-parent caretakers to accompany children. They do not need a guest pass but do need to sign in. Please include the names of your babysitter(s) when registering. If your caretaker situation changes during the season, please contact the pool staff to add your new babysitter's name.




COVID: What will the 2021 season look like?


6/7/2021: We are largely back to normal operations, with 100% capacity. Details were announced to members in an email available here. 5/12/2021: The covid restrictions that we are at least starting the season with were detailed in an email to members which is also available here. We may make adjustments as the season progresses depending on changes in the pandemic and official restrictions.




COVID: What was the 2020 season like?


Please see our COVID 2020 FAQ here and a summary of email updates here.





Heather Downs Pool Association